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raji
Home Town- no customer service
I purchased 2 beds from hometown recently. they delivered and assembled it on time. But I was not able to use the bed from day one. The cot has rails in the middle to hold the mattress and this rail keeps falling inside and does not hold the mattress. its been more than a month since i requested for customer service from home town .... but they haven't fixed the bed till date for me. they dont answer phone calls. now i don't know if they would fix this for me in near future or i will end up throwing this expensive bed away and buy another one from some other good store.
i will never recommend home town to anybody. no customer service. they only do business ans forget about customer satisfaction.
